Privacy Statement (EU)
This privacy statement was last updated on 12 August 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.chgbgroup.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact – Through phone, mail, email and/or webforms
1.1 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: All payment data is kept for up to 6 years for tax and accounting regulations under Irish law.
1.3 Compiling and analyzing statistics for website improvement.
1.3 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: Analytics data is retained for 14 months.
2. Sharing with other parties
We only share this data with processors and with other third parties for which consent must be obtained.
Processors
Name: Stripe
Country: Ireland
Purpose: Process Payments
Name: Google
Country: Ireland
Purpose: Website analytics and reCapthcha for site security.
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
CHGB Group
Quin Road Business Park, Ennis Digital Hub, Ennis, Co. Clare, V95 VW74.
Ireland
Website: https://www.chgbgroup.com
Email: info@ex.comchgbgroup.com
Phone number: +353 65 672 4317
Annex
Stripe Payments
We use Stripe to handle payments via our website and we do not store any card details on our site but Stripe may do so. You can view the Stripe Privacy Policy here.
Google Analytics and reCaptcha
We use Google Analytics to monitor the number of visitors to our site and how they found out site. We also use Google reCaptcha to prevent card testing attempts on our site and help prevent prevent fraud. You can view the Google Data Processing Terms here.
Akismet
We use Akismet for spam protection. Akismet may process your IP address, name, email address, and comment content to identify spam. See: Akismet Privacy Policy.
Contact Form 7
We use Contact Form 7 for contact forms. Personal data submitted through forms may include your name, email address, telephone number and message. Details are sent via SMTP email and are not stored on this websites server.
SiteGround
We use SiteGround Security and Speed Optimizer plugins to enhance site protection and performance. These plugins may log IP addresses for security monitoring. For more information see https://eu.siteground.com/viewtos/data_processing_agreement.
ManageWP
We use ManageWP to monitor, backup, and maintain our website. ManageWP may process information such as site user data, backup content, IP addresses, and administrative contact details. For more information, see ManageWP Privacy Policy.